User Guide
The Trusted List Hosting Service from IDunion is a specialized cloud service that enables public and private organizations to create and operate trust lists in line with eIDAS 2.0 (Regulation (EU) 2024/1183). It addresses the fundamental problem of low trust in digital identities and in business information shared online, which in globally connected industries leads to high verification effort, inefficient processes and increased business risk. By providing a standards‑compliant trust anchor within a secure, decentralized environment of EU Business Wallets and Verifiable Credentials, the service supports automated, fraud‑resistant and user‑friendly digital interactions.
Purpose and target groups
The service serves as the technical and organizational foundation for defining, managing and publishing trusted lists. Trust Ecosystem Authorities can use it to establish formal trust environments according to EU standards and invite trusted companies to join these environments. By onboarding to such a list, issuers of so-called Electronic Attestations of Attributes (EAA) can demonstrably increase confidence in the certificates they issue, as both the intended holders of information and the sources of that information can be proven cryptographically. This significantly reduces fraud risk. Verifiers benefit from the ability to automatically check whether a company is part of a given trusted list and whether the underlying trust relationships are current and valid, enabling streamlined and more reliable verification processes.
Scope of services and functions
The core capability of the service is the creation and operation of trusted lists managed by an Ecosystem Authority. Trusted companies may get invited or request to be onboarded to these lists and thereby become part of a defined ecosystem that is controlled by the Ecosystem Authority. All users can have their online identity confirmed by a qualified trust service (This service is currently being set up and will initially be available only in selected European regions). The service is available both via a user‑friendly graphical interface (GUI) and via an API, allowing manual use as well as deep integration into existing systems and workflows.
Key Benefits
Within this secure, decentralized and regulated environment of EU Business Wallets and Verifiable Credentials, processes can be automated and simplified, leading to operational savings and leaner workflows. Users benefit from an improved experience. They gain access to services using their own or their companies digital identity without having to maintain dozens of static passwords. They can rely on consistent, simplified data exchange and identity processes. Organizations that either create their own trusted list or onboard to an existing one can demonstrate robust protection of data and secure digital communications, strengthening their brand as one that takes security and authenticity seriously. Increased confidence in identity, data management and relationship management practices can in turn support higher customer spending and stronger long‑term relationships, and for industries subject to data security, privacy, protection or portability regulations, compliance tasks can become easier, faster and more resilient.